1. Introduction

This Privacy Policy explains how Hiro Haircutting Education Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit hirohaircuttingedu.com or interact with us by email, social media, or in person.
We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or booking a course, you agree to the terms of this Privacy Policy.

2. Company Information

Hiro Haircutting Education Ltd
Registered in England and Wales
Company Number: 1633205
Registered Office: 18 Weech Rd London NW6 1DL United Kingdom
Email: hello@hirohaircuttingedu.com
Website: https://hirohaircuttingedu.com

3. Information We Collect

a) Information you provide directly

Name, email address, phone number, and company/salon name

Billing and payment details when booking a course

Any information you include in your messages or enquiry forms

b) Information we collect automatically

Technical data such as IP address, browser type, time zone, and device information

Pages visited and interactions on our website (via analytics tools such as Google Analytics)

c) Information from third parties

If you book through a partner (Mazella & Partners, Aveda, Mizutani, Exalto, or Shopify), we may receive limited data required to process your booking

4. How We Use Your Information

We use your personal information to:

Process and confirm course bookings

Communicate with you about your booking, payment, or upcoming courses

Send updates, offers, or newsletters (only with your consent)

Improve our website, marketing, and education services

Comply with legal, accounting, or tax obligations

We will never sell or rent your personal data to third parties.

5. Legal Basis for Processing

We process your data under the following legal grounds:

Contractual necessity: to deliver the course or service you have booked

Consent: where you have opted in to receive marketing communications

Legitimate interest: to improve our services and protect our business

Legal obligation: to meet tax and accounting requirements

6. How We Store and Protect Your Data

Your data is stored securely on password-protected and encrypted systems.
We take reasonable technical and organisational measures to prevent unauthorised access, misuse, or loss of your data.
Where we use third-party services (e.g. Tide, Shopify, Google, Instagram), your data is handled in accordance with their own privacy policies.

7. Sharing Your Data

We may share your information with:

Service providers (payment processors, accountants, web hosting providers)

Education partners (Mazella & Partners, Aveda, Mizutani Scissors, Exalto) when needed for joint courses or logistics

Legal authorities, if required by law

All partners and processors must comply with GDPR and maintain confidentiality.

8. How Long We Keep Your Data

We keep your data only as long as necessary for the purpose collected:

Course booking data: up to 6 years (for tax compliance)

General enquiries: up to 12 months

Marketing data: until you unsubscribe or request deletion

9. Your Rights

Under GDPR, you have the right to:

Access your personal data

Request correction or deletion

Withdraw consent for marketing

Object to or restrict processing

To exercise these rights, please contact us at [insert contact email].
We will respond within 30 days.

10. Cookies

Our website uses cookies to improve user experience and analyse traffic.
You can manage or disable cookies through your browser settings.
By continuing to use our website, you consent to our use of cookies.

11. Email Marketing

If you subscribe to updates or provide your email via a booking form, we may send you relevant course or event information.
You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of our emails or contacting us directly.

12. Links to Other Websites

Our website may contain links to partner or sponsor websites (Aveda, Mizutani, Dyson, etc.).
We are not responsible for their content or privacy practices — please review their own privacy policies.

13. Updates to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be posted on this page with an updated date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Hiro Haircutting Education Ltd
Email: hello@hirohaircuttingedu.com
Website: https://hirohaircuttingedu.com